Liquid Web Reviews

I had to migrate a VPS server to Liquid Web, and they were impeccably helpful helping me do that. A+ Thanks guys!

PLEASE, DO NOT HOST WITH THEM - DO NOT LET THIS HAPPEN TO YOU

LiquidWeb completely destroyed my livelihood yesterday. I received a notice that my account with them was being terminated and I had 24 hours to move over 200,000 files. I still do not know why my account was terminated. The managers refused to speak with me about it because I was "no longer a customer". I was able to get the files but they completely destroyed my databases with no remorse. After years of being self-sufficient, LiquidWeb destroyed my livelihood in 24 hours with no explanation and no remorse.

Responsive and dug in deep to resolve this unique issue.

I've been with LiquidWeb for years. Their support is amazing - they are very thorough and knowledgeable, and response times are always good. Their hosting is fast and reliable.

The support from Diane Reacher was awful, didn't solve my issue, and I tried to refresh the support chat and she was the only one who attended my queries. Lately, I'm very disappointed with the support and their lack of support

Krissy worked diligently to fix the issue we were having, she wouldn't give up! Thanks Krissy!

Had two chats today that I'm really satisfied with. It really shows that LiquidWeb support is as good as advertised.

First one was with sales team representative Maya and I have to say that was one of the best ones I had in regards to both answering speed and giving concise information. Just done and done. Wish more chats went like that one if I'm honest. Props to Maya.

Second one was with support technician Yago and just as with the first one, really good job. They quickly recognized the problem and fixed it in no time. I was given all requested information and was able to continue with my work.

Really good job, both teams.

Support at Liquid Web is amazing! I received an email letting me know that an update had failed due to something I did not understand....opened a ticket, got a response within 2 minutes, and fixed within 10.
They just make you feel comfortable, knowing they can get things done quickly.

Dylan Kramer was my Liquid Web support person. Dylan was courteous and took the time to listen and understand the nature of my problem. The problem was not typical or simple to deduce and repair but Dylan both understood and got to the bottom of the problem and fixed it. This was a problem that was going on for a long time, over a year and previous attempts to resolve it failed. Dylan is a superior trouble shooter and Liquid Web technical support specialist. I couldn't be more pleased.

I came from Bluehost with quite negative experiences.
And without a doubt LiquidWeb has been our best decision since the response times and the quality of support are 100% worth it. Now everything runs great with the added bonus of excellent customer service.